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Delivery & Returns

Silver Story Delivery and Returns


Standard UK Delivery by Royal Mail (3-5 working days) £3.95

Express, Tracked UK Delivery by Royal Mail (1-3 working days): £7.95

International Tracked Delivery (5-10 working days): £11.95

Free UK Standard Delivery for all orders over £50 (3-5 working days)

Free local collection from SilverStory HQ in Torphins or from Altens, Aberdeen. Please email to arrange a collection time.

We aim to despatch your order within 48 hours (and often the same day).

If you want to track your order, please choose the tracked service as standard service does NOT include tracking.

Please understand that we can’t help any delays that may occur with Royal Mail, particularly during busy periods.

Each piece of jewellery is packaged in recycled tissue within a 100% cotton drawstring pouch as standard.  Gift boxes can be added at checkout for £3.95.



    We hope you will love your SilverStory jewellery. If for any reason you need to return it we are happy to exchange for an alternative size or style within 14 days provided it is returned in the original packaging and condition. Please contact us for any help or advice.
    * NB for hygiene reasons we are unable to exchange earrings.